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Instructions
Roles and Looking for a Salesforce Technical Solutions Architect who has deep expertise in Service Cloud, particularly in building/maintaining heavily customized solutions.
The opportunity:
▪ Design and own end-to-end Salesforce solutions, including Service Cloud (must have), Sales Cloud, Experience Cloud, and Platform, aligned with business needs and technical strategy.
▪ Lead the definition of the system landscape-detailing how Salesforce integrates with internal/external systems, ensuring scalability and maintainability.
▪ Define robust integration strategies, including REST/SOAP APIs, middleware (e.g., MuleSoft), platform events, and change data capture, while adhering to Salesforce integration best practices.
▪ Create and maintain secure, scalable data models, applying Salesforce data modeling principles-object relationships, custom metadata, external objects, and field-level security.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
▪ Proficiency in Apex Programming & Triggers
▪ Deep understanding of Apex classes, triggers, asynchronous processing (Batch, Queueable, Future), and test-driven development.
▪ Advanced Experience with Lightning Web Components (LWC) & Aura
▪ Ability to design dynamic, high-performance UIs using modern Salesforce front-end frameworks.
▪ Strong Knowledge of Salesforce Data Modeling
▪ Expertise in creating and optimizing custom objects, relationships, schema design, indexing, and large data volume (LDV) strategies.
▪ Integration Architecture & Patterns
▪ Hands-on experience with REST/SOAP APIs, Platform Events, Change Data Capture, Named Credentials, and middleware platforms like MuleSoft or Boomi.
▪ Salesforce Security & Access Control
▪ In-depth knowledge of security architecture, including OAuth flows, SSO, role hierarchy, sharing rules, FLS, and Shield Platform Encryption.
▪ Platform Tools & DevOps
▪ Multi-Cloud Experience
▪ Required Certifications:
Must Have:
▪ Application Architect (achieved by earning: Sharing & Visibility + Data Architecture + Platform App Builder + Platform Developer I).
▪ System Architect (achieved by earning: Integration + Identity + Development Lifecycle + Deployment Designer).
Good to have:
▪ Service cloud Consultant.
▪ Sales Cloud Consultant.
▪ Experience cloud Consultant.
▪ Data Cloud Consultant.
▪ CRM Analytics and Einstein Discovery Consultant.
▪ Agentforce Specialist.
