Job Description
We are looking for an experienced Salesforce Technical/ Solution Architect with deep expertise in Salesforce Health Cloud and Life Sciences Cloud to lead the architecture and delivery of complex, compliant solutions for the Pharmaceuticals industry, with a primary focus on Patient Services (Patient Support Programs / PSP).
The ideal candidate will design scalable, secure, and patient-centric architectures that support end-to-end patient journeys — from patient onboarding, benefits verification, and enrollment to therapy orchestration, adherence support, adverse event management, and personalized engagement.
You will act as the technical authority bridging business needs in Patient Services, Medical Affairs, and Commercial teams with Salesforce best practices while ensuring strict regulatory compliance (HIPAA, GxP, 21 CFR Part 11, GDPR, etc.).
Technical Leadership
Define technical strategy, integration architecture, security & sharing model, and governance for multi-org or hyper-cloud environments.
Design high-performance, scalable solutions using Apex, Lightning Web Components (LWC), Flows, OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures), Einstein, and Agentforce.
Lead complex integrations with external systems (e.g., Veeva, IQVIA, specialty pharmacies, patient hub vendors, EHR/EMR, claims systems, PV systems, middleware like MuleSoft).
Ensure solutions follow Salesforce Well-Architected principles, governor limits, and performance best practices.
